Active-Claims-(UK)-LTD. Phone-Numbers
Road-Traffic-Accident Accident-at-Work Medical-Negligence-Claims
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Testimonials

Client Name [Uk]

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Client Name [Uk]

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Frequently Asked Questions

1)-  I am not sure if I have a genuine claim?
You don't need to be worried about it. our expert panel solicitors who we will recommend to you will vet the claim for free. If our solicitors advise you that your claim is unlikely to succeed, you may withdraw your claim and pay nothing. If you think you have a genuine claim, please fill our claim form immediately and send it to us.
2)-  How would I get compensation for my uninsured losses in case of my non-fault accident?
As the accident was not your fault you are legally entitled to claim for these losses from the 3rd party 'fault' driver. Once our recommended solicitor obtains all necessary information from you, Active Claims will manage this claim for you and ensure that you receive all of the benefits that you are entitled to.
3)-  What is meant by "General Damages" and "Special Damages"?
General damages: If you have any injury pain or any loss of amenity incurred as a result of an accident, such damages are known as general damages.
Special damages: if you suffered from any financial losses or expenses due to an accident, your damages will be categorised as Special damages. For example,
  • Loss of earnings
  • Damages to your vehicle
  • Medication and travelling costs to and from hospitals, GP, etc.
  • Damage to clothes etc.
  • Aids and equipment to assist recovery or ongoing necessity
  • Private medical treatment
  • Care and assistance for the injured person. This includes in the person's home.
  • Accommodation alteration due to disability
4)-  Do I need to visit my GP or hospital after the accident for medical treatment?
Yes, it is advisable to go to hospital or your GP for instant medical treatment because it will help to facilitate your claim.
5)-  How long will a claim for injury take to settle?
Generally most cases take between 5 to 8 months to get settled. But some cases take longer depending on the complexity of the claim, injury and recovery and any possible long term effects.
6)-  How often will I receive updates?
We have a policy to provide updates to our clients about the progress of their claim. Our staff or solicitors will contact you over the telephone and also in writing, if there is a development or any information requested in your case. You can also call us if you ever need to check the progress of your claim. Our staff will assist you in your own language.
7)-  How much compensation can I get through my claim?
Please check our compensation guide on your left to get a satisfactory answer.
8)-  Is there a time limit for making a claim?

If you are an adult, you must normally bring your claim within in 3 years of the accident date.

If you are a minor, the 3 years apply from your 18th birthday, i.e. up to 21 years of age.

9)-  Will I have to attend the Court?
Most cases are negotiated settlements out of Court by encouraging both parties to amicably agree settlements on evidence without resorting to court proceedings. However, in some rare cases it might be the case where you must attend court in person, if this is the case you will be notified well in advance.